Custom by ORTC is a fully serviced and contemporary custom clothing and merchandise company based in Adelaide, SA. We provide businesses, organisations, and charities with premium-quality and uniquely customised products. Part of the ORTC Group, Custom leverages the design, quality, and manufacturing expertise of ORTC CLOTHING CO to deliver exceptional service and products tailored to our clients’ needs.  

We take a personalised approach to every partnership, ensuring that each project aligns with the unique goals and requirements of our customers. We are seeking a highly motivated Sales & Business Development Manager to drive growth, build strong client relationships, and streamline operations within our team.  

Job Overview 

The Sales & Business Development Manager plays a pivotal role in driving the growth and success of Custom by ORTC. This role focuses on securing new business, fostering strong customer relationships, and working collaboratively with internal teams to improve processes and operations. This is an excellent opportunity for someone with a passion for sales, strategy, and delivering high-quality results.  

Key Responsibilities 

• Develop and implement strategic sales plans to achieve revenue growth targets. 
• Cultivate and maintain strong relationships with corporate clients, sporting clubs, and community groups to secure custom clothing and merchandise orders. 
• Collaborate with internal teams, including designers and production staff, to ensure seamless delivery of custom orders that exceed client expectations. 
• Act as the primary point of contact for clients, providing exceptional customer service and guidance throughout the sales process, from inquiry to post-sale follow-up. 
• Identify and pursue new opportunities by analysing market trends, competitor activities, and customer feedback. 
• Partner with internal teams to enhance business processes, improve efficiencies, and contribute to overall operational excellence. 
• Represent Custom by ORTC at networking events, trade shows, and client meetings to build brand awareness and foster new partnerships. 
  

Skills and Requirements 

• Proven track record of success in sales, business development, and customer relationship management. 
• Exceptional communication and negotiation skills, with the ability to build rapport quickly and maintain long-term relationships. 
• Strong organisational skills with the ability to manage multiple projects and deadlines simultaneously. 
• Strategic thinker with a proactive approach to problem-solving and decision-making. 
• Knowledge of the fashion or custom clothing industry is preferred but not essential. 
• Proficiency in Microsoft Office Suite and CRM software. 
• Bachelor’s degree in marketing, business, or a related field preferred but not essential.  
• A team-oriented mindset with the ability to work collaboratively and independently.
   

Benefits 

• Competitive salary and performance-based incentives. 
• $1300 annual product allowance with ORTC & Custom. 
• Quarterly staff dinners and events to celebrate team success. 
• Opportunities for career advancement within a growing company. 
• Comprehensive training and development programs. 
• Collaborative and supportive work environment within a creative team. 
  

The ORTC Values 

The Customer: Our customers are the guiding force in everything we do. We are dedicated to delivering an exceptional customer experience. 

Quality: We are uncompromising and relentless in our pursuit of quality in all areas. From our products, to our customer service we embody an unwavering commitment to quality. 

Good People: We are humble, hard working and fun. The people you want to work with and have dinner with after, who treat their peers like family and customers like friends. We accept and respect others for who they are and how they work. 

One Team, One Goal: We are uncompromising and relentless in our pursuit of quality in all areas. From our products, to our customer service we embody an unwavering commitment to quality. 

Celebrate: We celebrate. The little wins, the big wins, and the milestones...But most importantly we celebrate each other. 

Why Not?: We are a team of optimists who thrive on challenging the status quo. We firmly believe that when you dream big, anything is possible. 

Make It Count: We seize every opportunity and strive to be 1% better every day. We embrace growth, recognising that each day presents potential for progress. Learn and improve through every experience. 

Application Process 

If you’re passionate about building relationships, driving business growth, and contributing to a dynamic and growing team, we’d love to hear from you. Please submit your resume and a cover letter outlining your relevant experience to careers@ortc.com.au. 

Custom by ORTC is an emerging custom clothing and merchandise company based in Adelaide, SA. We specialise in creating high-quality, bespoke garments for businesses, and organisations, offering products that are both refined and durable. We are currently seeking a talented Product Designer to join our team, in a role that blends product and graphic design with technical expertise. 

Job Overview

As a Product Designer, you will play a key role in the design and production process, bridging creative concepts with practical execution. This position is ideal for candidates with either a fashion design or graphic design background, who are excited to work on creating garments and merchandise tailored to client needs. You’ll handle everything from detailed tech packs to creating custom graphic artwork, liaising directly with suppliers to bring ideas to life. 

Key Responsibilities

• Design and manage tech packs for custom products, ensuring all specifications are accurate for production. 
• Develop creative and innovative graphic designs for apparel and merchandise, aligned with client briefs and brand standards. 
• Collaborate with internal teams to translate client needs into high-quality, tailored solutions. 
• Communicate and liaise directly with suppliers, ensuring samples and final products meet design and quality expectations. 
• Support quality control efforts by reviewing samples and advising on adjustments when needed. 
• Stay updated on trends in both fashion and graphic design, incorporating fresh ideas into product development. 

Requirements

• Proven experience in product design, fashion design, or graphic design, with a strong portfolio showcasing relevant work. 
• Proficiency in design tools such as Adobe Illustrator, Photoshop, or equivalent, with experience in creating tech packs. 
• Understanding of garment construction, fabric selection, and production processes is favourable but not essential. 
• Strong attention to detail, with excellent organisation and communication skills. 
• Ability to manage multiple projects simultaneously, meeting deadlines and maintaining quality. 
• A passion for both design creativity and technical precision. 

Perks of Working with Us

• Be part of an innovative, growing brand in the custom clothing and merchandise industry. 
• Access to a supportive team environment that encourages creativity and initiative. 
• Competitive salary and product allowances. 
• The opportunity to work on diverse projects that blend fashion design and graphic design. 
• Access to a modern office space with an on-site gym.
• Quarterly dinners and staff events to celebrate our team's hard work and success.
• An early end to your workday, promoting a life outside of work.

The ORTC Values

The Customer: We place our customers at the center of everything we do, striving to exceed expectations. 

Quality: We are dedicated to uncompromising quality, from our products to the customer service we deliver. 

Good People: We are hardworking, humble, and enjoy working together. We value each other as teammates and respect customers as friends. 

One Team, One Goal: We operate as a unified team with a shared goal of quality and excellence. 

Celebrate: We recognise and celebrate achievements, both big and small. 

Why Not?: We believe in challenging norms and dreaming big to push our brand forward. 

Make It Count: Every day is an opportunity to improve, and we seize it with commitment to growth and learning. 

Application Process

If you’re excited about blending your fashion or graphic design expertise in a dynamic, custom-focused role, we’d love to hear from you! Please submit your resume and a portfolio showcasing relevant work to careers@ortc.com.au. 

ORTC is a fast-growing clothing and lifestyle brand based in Adelaide, SA. Known for our commitment to quality, we design long-lasting fashion and lifestyle products for men, women, and children. We are currently seeking an enthusiastic Permanent Casual Retail Assistant to join our Norwood store, working 20 – 38 hours per week. This role is perfect for someone passionate about delivering exceptional customer service and creating a positive in-store experience. 

Job Overview: 

As a Retail Assistant at ORTC, you will play a vital role in ensuring our customers have a memorable shopping experience. Reporting to the Store Manager, your responsibilities will include assisting customers with purchases, maintaining store organisation, and
supporting stock replenishment and inventory checks. 

This role is ideal for someone who enjoys a dynamic environment, prioritises customer satisfaction, and can thrive during busy shopping periods. 

Key Responsibilities: 

• Assisting customers with product inquiries and purchases in a friendly, knowledgeable manner 
• Managing cash register transactions accurately and efficiently 
• Supporting stock replenishment on shelves and ensuring the store is well-organised 
• Assisting with inventory checks and stocktaking as needed 
• Maintaining a welcoming and visually appealing store environment 

Requirements: 

• Availability to work 20 – 38 hours per week, including weekends and peak retail periods (such as Black Friday and Christmas) 
• Ability to stand for extended periods and assist with light lifting when replenishing stock 
• Strong attention to detail, with a customer-focused attitude 
• Positive, team-oriented approach with a passion for retail 
• Previous retail experience is beneficial but not essential 

Perks of Working with Us: 

• Staff discounts and product allowances 
• Supportive, friendly team environment 
• Modern, welcoming store in Norwood 
• Competitive hourly rate with potential for ongoing work 

The ORTC Values: 

• The Customer: We place our customers at the center of everything we do, striving to exceed expectations. 
• Quality: We are dedicated to uncompromising quality, from our products to the customer service we deliver. 
• Good People: We are hardworking, humble, and enjoy working together. We value each other as teammates and respect customers as friends. 
• One Team, One Goal: We operate as a unified team with a shared goal of quality and excellence. 
• Celebrate: We recognise and celebrate achievements, both big and small. 
• Why Not?: We believe in challenging norms and dreaming big to push our brand forward. 
• Make It Count: Every day is an opportunity to improve, and we seize it with commitment to growth and learning. 

Application Process 

Interested candidates are invited to submit a resume and
cover letter to careers@ortc.com.au.
Join us in delivering exceptional customer experiences at ORTC! 

Job Overview:

As a Casual Warehouse Assistant, you will play a key role in ensuring our online orders are processed and fulfilled efficiently. Your primary responsibilities will include picking and packing orders, fulfilling online purchases, and assisting with stock replenishment and stocktaking. 

This is a hands-on role suited for someone who enjoys working in a fast-paced environment, with a focus on getting orders out the door quickly and accurately. 

Key Responsibilities

• Picking and packing online orders for Black Friday and Christmas 
• Assisting with replenishment of stock on shelves 
• Supporting stocktaking and inventory checks 
• Fulfilling orders accurately and efficiently 
• Helping to maintain an organised warehouse environment  

Requirements

• Availability to work during the Black Friday and Christmas season (with potential for extended hours) 
• Ability to work on your feet for extended periods and lift cartons up to 20kg 
• High attention to detail and the ability to work in a fast-paced environment 
• Positive attitude and a strong team player 
• Previous warehouse experience is beneficial but not essential 

Benefits

• Modern office and warehouse in Edwardstown 
• Product allowances 
• Friendly team environment 
• Competitive hourly rate with opportunities for overtime 
• Potential for ongoing work after the seasonal period
  

The ORTC Values

The Customer: Our customers are the guiding force in everything we do. We are dedicated to delivering an exceptional customer
experience.